Shipping Policy

Shipping Policy

DH Variety LLC
Last Updated: June 22, 2024

Introduction

At DH Variety LLC ("we", "our", "us" or "DH Variety"), we are committed to delivering your pet products quickly, safely, and reliably. This Shipping Policy explains how we process, ship, and track your orders when you shop at dhvariety.com.

Order Processing

  • Orders are typically processed within 2–4 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order is placed and another email once your order has shipped.

  • Please double-check your shipping details before completing your purchase. We cannot guarantee changes once your order is processed.

Shipping Methods & Delivery Times

  • Standard Shipping: Estimated 7–15 business days depending on destination.

  • International Shipping: Available to most countries. Delivery times vary by location and customs processing.

  • Shipping times are estimates and may be affected by factors outside our control, such as courier delays, customs, or weather conditions.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location and order size/weight.

  • We occasionally offer free shipping promotions. Details will be displayed at checkout if applicable.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email.

  • You can track your package at any time on our [Order Tracking Page] by entering your order number and email.

  • Tracking updates may take 24–48 hours to appear once your order has been handed over to the shipping carrier.

Failed Deliveries & Wrong Address

  • If a package is returned due to an incorrect or incomplete address provided by the customer, additional shipping fees may apply.

  • We are not responsible for lost packages due to customer address errors.

Customs, Duties & Taxes

  • International customers are responsible for any customs duties, import taxes, or fees charged by their country.

  • DH Variety is not liable for delays caused by customs.

Lost or Damaged Packages

  • If your package is lost in transit or arrives damaged, please contact us at Dhvarietyforyou@gmail.com with your order number.

  • We will work with the shipping carrier to resolve the issue.

Changes to This Policy

We may update this Shipping Policy periodically to reflect changes in shipping practices or carrier services. Updates will be posted on this page with a new "Last Updated" date.

Contact Us

For questions about this Shipping Policy or your order, contact us at:

📧 Email: Dhvarietyforyou@gmail.com
📌 Subject Line: Shipping Inquiry